For most Hazon retreats at Isabella Freedman, the cancellation policy is as follows:
|Cancellation Date||Refund Policy|
|Up to 7 days prior to retreat start date||Refundable less $50 per person|
|Between 3-6 days prior||50% refundable|
|48 hours before retreat start date,
if you do not show up, or if you leave early
Some retreats such as Passover, DLTI, the Hazon Ride, and Camp IF have individual cancellation policies that may differ from the policy above. The cancellation policy for these retreats can be found on the specific retreat webpage.
For retreats will multiple arrival days, such as Sukkahfest and Passover, the official start of the retreat is considered the retreat start date, whether or not it precedes your arrival date. The above cancellation policy also applies to the cancellation of a portion of a registration. For example, if you registered for a full stay at Sukkahfest, and want to cancel the First Days portion of your registration, the above cancellation policy will be applied to determine if you are eligible for a partial refund.
Private and organizational retreats have individual cancellation policies that differ from the policy above.
Hazon reserves the right to cancel any program at any time. In the event of such a cancellation, you will receive a complete refund.
Inclement Weather: Hazon reserves the right to cancel a retreat due to inclement weather if, in its judgment, it will be unable to operate safely. In the event of such a cancellation, a full refund will be issued. In the event that the retreat proceeds as scheduled, no refund will be available.