Guest Information

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“If any part of your heart is yearning for learning, connection, and immersion you owe to yourself to come to Isabella Freedman.”
—Isabella Freedman guest
 

Welcome! Thank you for choosing to spend time at Isabella Freedman. Here you will find tachliss information (nuts and bolts) about your stay. Take a few minutes to look over the information on this page – especially regarding how to get here, what to pack, and what you can expect when you arrive. If you have questions that you can’t find an answer to here, or you just want to hear a friendly voice, you can call our main office at (860) 824-5991, Monday through Friday, 9am – 5pm. Dial “0” for our operator.

 

Where is Isabella Freedman located?

Our address is 116 Johnson Road, Falls Village, CT 06031. Additional travel information can be found here.

When can I visit?

Check out our calendar of upcoming events to find out when we are offering retreats. If you have a certain date in mind and you don’t see it on the calendar, it means that we are closed or hosting a private event on that date. Unfortunately, we cannot host additional guests on those dates.

When should I plan to I arrive?

Please arrive for check-in between 2:00 and 5:00 pm on the day your retreat
begins, unless otherwise noted in your retreat materials. To ensure we are ready to greet you, please do not arrive earlier than 2:00 pm.If you will be arriving later than 5:00 pm, please let us know by emailing registrar@hazon.org.

When is the first meal of the retreat served?

Dinner is usually held at 6:00 pm for weekday arrivals, and at 7:30 pm on Shabbat. We are not able to hold dinner for late arrivals. If you will be arriving later than dinnertime, we suggest you eat before you arrive, as local dining options are limited.

When should I plan to depart?

You must be checked out of your room by 10:00 am on the day your retreat ends. Failure to check out of your room by 10:00 am will result in a $50 late charge. Unless otherwise noted, retreats end at 12:00 noon. Depending on the weekly schedule, brunch or lunch will be provided on the last day of your retreat.

Are pets allowed?

No, pets are not allowed. We recommend Sand Road Animal Hospital, located six miles away, for pet boarding. Trained service animals and emotional support animals are allowed. It is required that all animals behave in public and follow the directions of the handler and that the handler clean up after such animals. No other animals are allowed.

Is there WiFi?

We provide free wireless internet access in the Main Building, as well as guest rooms in the May and Weinberg buildings.

Is there a computer I can use?

We do not provide computers for personal use. You may bring a personal device and connect to our free WiFi.

Is there phone service?

AT&T has excellent reception throughout the retreat center property; Verizon has good reception, and Sprint and T Mobile are spotty.

A phone is available for guest use at the Guest Services desk in the Main Building.

Is there central heating and A/C in guest rooms?

Yes, all guest rooms have heating and A/C.

Are there refrigerators in guest rooms?

A mini-refrigerator can be added to your room for a $25 flat fee. When you register for one of our retreats online, the option to reserve a fridge can be found at the bottom of the first registration page, under the lodging options. If you are registering over the phone, make sure to mention that you’d like to reserve a fridge.

Are cribs available?

A crib can be added to your room for a $25 flat fee. When you register for one of our retreats online, the option to reserve a crib can be found at the bottom of the first registration page, under the lodging options. (Note that this option will only appear at the bottom of the page if you are registering a child under the age of five.) If you are registering over the phone, make sure to mention that you’d like to reserve a crib.

Can my special dietary needs be accommodated?

We are able to accommodate a limited range of special dietary needs and food allergies. Upon registering, you will have the opportunity to indicate the following dietary restrictions: vegetarian, vegan, pescatarian, gluten-free, dairy-free/lactose intolerant, sugar-free, and nut-free. If you have any other dietary restrictions, or if you did not indicate all of your restrictions when you registered, please call the Registration Office at (860) 824-5991 x0 or email registrar@hazon.org at least seven days prior to your arrival to discuss your dietary restrictions.

How can someone reach me while I’m on retreat?

Messages may be left for you during your retreat at (860) 824-5991 x403. Messages left at this number are checked between 9:00 am and 5:00 pm.

How can someone reach me in case of an emergency?

Please call (860) 671-8751 to reach a guest only in an emergency situation, after contacting the appropriate emergency services.

 

Lost and Found:
Items are held for 30 days and then donated to a local organization such as Goodwill.
Exception: Food and liquids are immediately discarded after retreats. Toiletry products or any items that may cause contamination, leak, or otherwise damage other products are immediately discarded.
Please contact Guest Services if you are looking for a lost item: chavi.stark@hazon.org.

Swimming & Boating

We can provide a lifeguard for your group to use the pool or lake.
 

Children's Programs and Childcare

We can create a children’s program for any length of time — from an entire weekend to just a few hours. Please inquire about options for childcare and shmira (cabin night watch) for groups.
 

Hiking Trails

Several trails lead directly from the retreat center up into the hills and around the lake.
 

Athletic Facilities

Tennis court and half court basketball.
 

While actual times and schedules may vary, here is how you can expect to spend your time while on retreat. Please check each event for exact schedules.

7:00-8:00 Optional Yoga or Morning Prayer

8:00-9:00 Breakfast

9:00-11:45 Morning class session or children’s program

12:00-1:00pm Lunch

2:00-4:45 Afternoon class session or children’s program

5:00-6:00 Optional yoga, farm tour, guided contemplative hike or free time

6:00-7:00 Dinner

8:30-9:30 Evening program or entertainment

We provide:

  • Toiletries like deodorant and toothpaste for sale in the bookstore
  • Ritual wear such as kippot, tefillin, and tallitot
  • Siddurim, bentchers, and holiday prayer books
  • Yoga mats, blankets, and blocks
  • Heat and A/C in all guest rooms
  • Linens, towels, and soap in all guest rooms
  • Alarm clocks in all guest rooms
  • Extra blankets and towels upon request

You may way to bring:

  • Over-the-counter and/or prescription medications
  • Toiletries
  • Flashlight
  • Chargers for electronic devices
  • Sunblock, sunglasses, and a hat
  • Rain gear
  • Your own ritual wear and/or prayer book
  • Your own yoga gear
  • Comfortable, loose-fitting clothes for yoga
  • Closed toe shoes
  • Hiking boots to enjoy our many trails
  • Layers and a jacket
  • Snow shows and snow boots for hiking in the winter
  • Swimwear and a beach towel to enjoy our pool or lake in the summer